Articles
6 answersHow can I return an item?Contact us within 3 days of delivery if we supplied the wrong item or the item does not work. Other returns are not accepted.My item arrived damaged or incorrect. What should I do?If you received the wrong item or an item that does not work, contact us within 3 days of delivery and keep the item unused with all packaging and papers.How does warranty service work?After the initial 3-day return period, or for used items, warranty cases can only be accepted for repair or exchange based on an official service center conclusion.What is your return policy?Returns are accepted only if we supplied the wrong item or the item does not work, and you notify us within 3 days of receiving it.When is a return not accepted?Returns are not accepted for change of mind, parts or accessories, cosmetic or specification complaints within manufacturer tolerances, and the other cases listed below.Who pays return shipping and customs charges?Shipping fees and customs taxes are the buyer responsibility and are not paid, covered or refunded, except for airmail return shipping during the initial 3-day wrong or non-working item period.