Returns & Warranty

My item arrived damaged or incorrect. What should I do?

If you received the wrong item or an item that does not work, contact us within 3 days of delivery and keep the item unused with all packaging and papers.

Contact us within 3 days

If we supplied the wrong item or the item does not work, contact us within 3 days after delivery.

Please provide your order number and a clear description of the issue. Photos or video may help us review the case.

Keep the item unused and retain the original packaging, papers and included documentation.

Airmail return-shipping costs will be covered only during this initial 3-day period.