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Help Center Shipping & Tracking
HELP TOPIC

Shipping & Tracking

DHL / FedEx, delivery and tracking information

Articles

7 answers
When will I receive my tracking number?Final tracking is provided after the international shipment has been processed by the final carrier.Why does tracking not update immediately?New tracking numbers can take time to show the first carrier scan.How long does delivery take after shipment?Delivery time depends on the destination, customs clearance and carrier conditions.Why is the sender name different from Sakura Watches?The sender name shown by DHL or FedEx can differ because some orders move through fulfillment partners before final shipment.Which carrier will deliver my order?The final carrier depends on the destination and shipping method; DHL and FedEx are commonly used.Can I track an order before final DHL or FedEx tracking appears?Use your Sakura Watches Order History for intermediate preparation and fulfillment updates.Do you ship to PO Boxes, APO or FPO addresses?No. We do not ship to APO or FPO addresses or to PO Boxes.

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