If preparation is delayed
An expected dispatch date is an estimate, not a guaranteed carrier handover time. Occasionally preparation can take longer because availability changes, an item needs additional handling, or several items need to be coordinated.
If the expected date has passed, your Order History will show a delay message. You do not need to send a daily status request; we continue monitoring the order and will update the status when new information is available.
If you have a time-critical requirement, you can still contact support and include your order number.