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Help Center Products & Authenticity
HELP TOPIC

Products & Authenticity

Genuine products, manuals and watch functions

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6 answers
Are Sakura Watches products genuine?Yes. Products sold by Sakura Watches are genuine and sourced through legitimate channels.Why are some manuals or warranty documents in Japanese?Many models are intended for the domestic market, so included printed materials may be Japanese.Will radio time synchronization work in my country?It depends on the model and whether compatible radio-signal coverage is available in your region.Will the watch menu or display be in English?Language support varies by model; check the exact product specifications and manufacturer manual.Can you choose a watch with the most aligned bezel, hands or indexes?No. We do not select individual watches based on bezel, hand or index alignment because this is not considered a manufacturer defect.Why do the watch colors look different from the product images?Product images may look different from the actual watch, and manufacturers may change appearance without prior notice. This is not accepted as a return reason.

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